{"id":109629,"date":"2026-03-20T11:53:00","date_gmt":"2026-03-20T11:53:00","guid":{"rendered":"https:\/\/apgsolutions.com\/support\/faqs\/"},"modified":"2026-03-23T15:11:01","modified_gmt":"2026-03-23T15:11:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/","title":{"rendered":"Perguntas frequentes sobre o produto"},"content":{"rendered":"<div class=\"section_page-header \">\n    <img decoding=\"async\" class=\"header-image\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/04\/FAQ_1_Optimized_size-scaled.jpg\" alt=\"FAQ_1_Optimized_size\" title=\"FAQ_1_Optimized_size\">\n            <div class=\"header-content\">\n            <h1>Product FAQs<\/h1>\n        <\/div>\n    <\/div>\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-view-our-frequently-asked-questions\">Veja nossas perguntas frequentes<\/h2>\n\n<p>Clique nas categorias abaixo para ajudar voc\u00ea a responder \u00e0s suas perguntas. Aqui voc\u00ea encontrar\u00e1 perguntas frequentes relacionadas a <a href=\"https:\/\/apgsolutions.com\/pt-br\/products\/\">gavetas de dinheiro<\/a>, a <a href=\"https:\/\/apgsolutions.com\/pt-br\/products\/smarttill-solution-suite\/\">solu\u00e7\u00e3o smarttill\u00ae<\/a>, <a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/interface-drivers\/\">interfaces e drivers<\/a>, el\u00e9trica, mec\u00e2nica, <a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/store\/\">compras on-line<\/a> e <a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/warranty-repairs\/\">reparos<\/a>. Se voc\u00ea precisar de ajuda adicional do suporte t\u00e9cnico, preencha o formul\u00e1rio de contato em nossa <a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/\">p\u00e1gina de Suporte<\/a>.  <\/p>\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-need-help-determining-what-cash-drawer-you-have-no-problem\">Precisa de ajuda para determinar qual gaveta de dinheiro voc\u00ea tem? N\u00e3o tem problema. <\/h2>\n\n<p class=\"has-text-align-center\"><strong>Assista ao v\u00eddeo abaixo para encontrar seu n\u00famero de pe\u00e7a.<\/strong><\/p>\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Find Your Cash Register Part ID or Part Number - apg Global Solutions\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/tDuEuduMgwo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p><\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column tile has-link is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/USB-Interface-Icon_white-1.png\" alt=\"&#xCD;cone de interface USB\" class=\"wp-image-65801\" style=\"width:60px;height:60px\" srcset=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/USB-Interface-Icon_white-1.png 100w, https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/USB-Interface-Icon_white-1-80x80.png 80w, https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/USB-Interface-Icon_white-1-95x95.png 95w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-cables\" style=\"font-size:1.125rem\">Cabos<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Consulte nossas perguntas frequentes relacionadas \u00e0s ofertas de gavetas de dinheiro acionadas por impressora da apg\u00ae.<\/p>\n\n\n\n<p class=\"has-text-align-center cover-link\"><a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/cables\/\">Link<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tile has-link is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"63\" height=\"60\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/Archive_white.png\" alt=\"&#xCD;cone de arquivo\" class=\"wp-image-65817\" srcset=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/Archive_white.png 63w, https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/Archive_white-61x58.png 61w\" sizes=\"(max-width: 63px) 100vw, 63px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-interface-drivers\" style=\"font-size:1.125rem\">Interface + drivers<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Clique aqui para ver as perguntas relacionadas a interfaces e drivers<\/p>\n\n\n\n<p class=\"has-text-align-center cover-link\"><a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/interface-drivers\/\">Link<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tile has-link is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"68\" height=\"67\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/KeysandLocks.png\" alt=\"&#xCD;cone de chaves e cadeados\" class=\"wp-image-65822\" style=\"width:61px;height:60px\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-keys-and-locks\" style=\"font-size:1.125rem\">Chaves e cadeados<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Clique aqui para ver perguntas relacionadas a chaves e fechaduras de gavetas de dinheiro<\/p>\n\n\n\n<p class=\"has-text-align-center cover-link\"><a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/keys-and-locks-2\/\">Link<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tile has-link is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/Operations_White.png\" alt=\"&#xCD;cone de opera&#xE7;&#xF5;es\" class=\"wp-image-65827\" style=\"width:60px;height:60px\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-operating-maintenance\" style=\"font-size:1.125rem\">Opera\u00e7\u00e3o + manuten\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Clique aqui para ver as perguntas frequentes relacionadas \u00e0 manuten\u00e7\u00e3o da gaveta de dinheiro e aos recursos operacionais<\/p>\n\n\n\n<p class=\"has-text-align-center cover-link\"><a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/operating-maintenance\/\">Link<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tile has-link is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"65\" height=\"61\" src=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/repair-tools_white.png\" alt=\"&#xED;cone da ferramenta de reparo\" class=\"wp-image-65832\" style=\"width:64px;height:60px\" srcset=\"https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/repair-tools_white.png 65w, https:\/\/apgsolutions.com\/wp-content\/uploads\/2023\/06\/repair-tools_white-61x58.png 61w\" sizes=\"(max-width: 65px) 100vw, 65px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-warranty-repairs\" style=\"font-size:1.125rem\">Garantia + reparos<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Clique aqui para ver as perguntas relacionadas a reparos<\/p>\n\n\n\n<p class=\"has-text-align-center cover-link\"><a href=\"https:\/\/apgsolutions.com\/pt-br\/support\/faqs\/warranty-repairs\/\">Link<\/a><\/p>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veja nossas perguntas frequentes Clique nas categorias abaixo para ajudar voc\u00ea a responder \u00e0s suas perguntas. Aqui voc\u00ea encontrar\u00e1 perguntas frequentes relacionadas a gavetas de dinheiro, a solu\u00e7\u00e3o smarttill\u00ae, interfaces e drivers, el\u00e9trica, mec\u00e2nica, compras on-line e reparos. Se voc\u00ea precisar de ajuda adicional do suporte t\u00e9cnico, preencha o formul\u00e1rio de contato em nossa p\u00e1gina [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":108786,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-109629","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Perguntas frequentes (FAQs) | apg\u00ae Solutions<\/title>\n<meta name=\"description\" content=\"Veja nossas perguntas frequentes relacionadas a gavetas de dinheiro, drivers, el\u00e9trica, mec\u00e2nica, compras on-line, reparos e interfaces.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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