In today's unprecedented environment retailers, grocers, restaurants, and convenience stores worldwide are fighting endlessly to protect their businesses, employees, customers, and families from COVID-19. Many well-known retail industry associations are providing free tools and resources to help businesses navigate through...
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COVID-19’s Effect on the Retail Outlook for 2020
Retail growth projections have changed drastically as a direct result of the COVID-19 outbreak. While the overall sector was poised for growth when the year started, the new outlook is considerably less optimistic for segments such as department stores, general...
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Best Practices for POS Cleaning and Sanitation – How to Help Prevent the Spread of Germs
The Point of Sale can be the heart of many retail and hospitality businesses. By implementing a routine POS hardware and cash drawer cleaning schedule, you can help prevent others from getting sick by the spread of germs. Whether your...
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10 Ways to Help Ourselves and Those Around Us in a Crisis
As we try to cope with an unprecedented health crisis, a lot of us are finding ourselves in work-at-home situations they haven't experienced before. This can create uncertainty and a sense of isolation, especially as sit-down restaurants and retailers shut...
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Personalization: Shoppers Will Share Data But Trust Is Essential
As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they believe retailers will protect and use the data for the right reasons. Personalization strategies are central to making...
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The Evolution of Retailing through The “Cash Perspective”
APG Leadership Provides Insights on the Future The following interview with APG's Paul Griffiths, President and CEO; Andrew Carr, Managing Director of APG Europe and Stephen Bergeron, V.P. of Global Marketing and SMARTtill® Business Development, was issued by Ben Giese...
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Physical Retail Isn’t Dead, but It’s Changing
Appearances are often misleading, and that has certainly been the case with the retail industry. Despite predictions of its demise, retail is here to stay. However, it is undergoing a profound transformation to meet shopper demand for a "frictionless, tech-driven...
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Five Customer Experience Considerations for Retailers
Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience...
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Seven Password Best Practices for Retailers
No one likes to use passwords, but they are critical to securing access to systems with valuable business data. Retailers, like any other business, should require passwords as part of their security policies to protect POS systems, backroom applications, customer...
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Sight and Sound Help Your Point of Sale Business Go Round
We're all storytellers. It's ingrained in us from birth. Stories are used to teach, comfort, and entertain. Aside from being in person, video is one of the best mediums of communication we have. Using sight and sound, video has been...
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