Resources

Does your customer’s POS system look like this… And they don’t know how to turn it into a mobile solution like this? Mobile point of sale solutions improve the shopping experience and are often used to shorten long checkout lines and reduce store walkouts. We all look for and want that superior service, but with so many options available, finding the right mobile POS solution for a retail business can be challenging. With a variety of wireless and wired interface options, including solutions for printer, USB, and Ethernet cash drawer connection, APG offers a wide range of mobile solutions to match the retail environment. Maybe your customer already has a printer-kick cash drawer and wants to introduce a tablet into their POS solution. If so, check out APG’s Bluetooth device or the USB adapter for printer-kick cash drawers. When integrated properly with a compatible POS software partner, the device will enable your retail customers to wirelessly sync between their printer-kick cash drawer and a tablet. Our wireless Ethernet and USB interfaces create a wired or wireless configuration to communicate with mobile devices at the point of sale. These solutions also welcome customizable configurations for multiple tablets that one can connect to drawers and vice versa, depending on the setup and layout of the store or retail space.

APG has never let an environment stand in the way of finding the right cash drawer for your point of sale solution. Our cash management solutions span multiple verticals from high transaction grocery stores to smaller retail spaces. Regardless of the business type, we know you can’t afford any point of sale downtime. We believe in the motto “Install it and forget it.” Because you have better things to worry about than the reliability of your cash drawer, that’s our job.

APG partnered with Salvation Army Northern Division to help promote the Red Kettle season. After all, the red kettles raise about 3 million dollars in CASH every holiday season in the greater Minneapolis/St. Paul region alone!

Wondering how to open your Vasario cash drawer without key? If you cannot wait for replacement keys and you are unable to open the drawer electronically. Watch these 2 procedures to access your till and currency. Choose your method depending upon your drawers lock position. You will need a good size Phillips screw driver. You should feel comfortable following the process. Use this method when your drawer is locked and you must access your till and currency. If you are using a cable disconnect it. Flip the cash drawer over and locate the 6 screws you must remove. Unscrew only these specific 6 screws from the cash drawer base and remove. Do not remove any other screws. Please be careful removing the base, the edges are raw metal and are sharp. To reassemble the drawer, open the drawer by releasing the latch. Remove the inner drawer. Insert this end with knobs first. Place the base back on the drawer and re-insert the 6 screws. Flip the drawer and re-insert the inner drawer and till. Use this method when your drawer is unlocked and you must access your till and currency. Slide the rear of the drawer off the counter two or three inches (without tipping it over) just far enough so you can see the three screws along the back edge. Separate the base from the case by removing just the three screws along the back edge. Please be careful creating a gap, as the edges may be sharp. Lift the case or base slightly to create a gap. Look in to the gap and find the latch arm, release the latch by pressing it to the side. The inner drawer will release open. Close the gap and screw the 3 screws back into place. If you have more questions, please call 763-571-5000

Wondering how to open your Series 4000 cash drawer without a key? This is often referred to as manual open or manually open. Watch this video to learn how to to manually open a cash drawer.

Your Series 4000 cash drawer part number starts with a J. If you are unsure the Series 4000 has a lock code that begins with A and has a metal drawer front. If you cannot wait for replacement keys and you are unable to open the drawer electronically. Watch this process to remove the cover and have access to your till and currency. A good-sized Phillips screw driver is required. If you are using a cable connecting to your POS disconnect it. If your drawer is powered by the external power supply attached to the wall outlet unplug it now. Only unscrew these specific 4 screws from the cash drawer base. Do not remove any other screws. Slide the rear of the drawer off the counter 2 to 3 inches without tipping it over just far enough so you can remove the 2 screws holding the cover to the base. In the same manner slide the front of the drawer off the counter so you can remove the remaining 2 screws that hold the cover to the base. Be careful, metal edges maybe sharp. Slide the cover to the rear. You now have access to your till. Once you have returned the 4 screws that secure the cover to the base your task is complete. https://www.cashdrawer.com | 763-571-5000

Learn how to open your APG Series 100 Cash Drawer without a key.

Your Series 100 cash drawer part number starts with the letter ‘T.’ If you are unsure, the Series 100 has a lock code that begins with the letter ‘A’ and has a plastic drawer front. If you cannot wait for keys and you are unable to open the drawer electronically, watch this process to remove the cover and have access to your till and currency. A good-sized Phillips screwdriver is required. If you are using a cable connecting to your POS, disconnect it. If your drawer is powered by the external power supply attached to the wall outlet, unplug it now. Only unscrew these 2 specific screws from the cash drawer base. Do not remove any other screws. Slide the front of the drawer off the counter so you can remove the 2 screws that hold the cover to the base. Be careful, metal edges may be sharp. Slide the cover to the rear. You now have access to your till. Once you have returned the 2 screws that secure the cover to the base, your task is complete. https://www.cashdrawer.com | 763-571-5000

Want to learn how to connect a cash drawer to a printer? You have purchased the 24-volt DC printer-driven cash drawer. This video will help you with cable procurement and troubleshooting tips regarding the cash drawer’s electronic opening from your POS receipt printer. The correct APG cable part number required is contingent on your receipt printer make and model. Your precise APG cable part number is located on our connectivity guide. From our website www.cashdrawer.com, search connectivity guide. Your cable part number is located on the third column. For example, if you have the Epson TM series receipt printer, you require the CD-101A cable. This cable is available thru POS resellers and easily found online. In your browser search CD-101A to view your purchasing options. Clip the smaller end of the cable to the drawer kick port of your printer. Then, verify the larger end of the cable is installed in the cash drawer’s RJ45 port on the bottom of the drawer. Now that the connection is complete, there are a few requirements that must be met. Let’s make sure your cash drawer is mechanically sound. Use the key to open then close the drawer nice and smooth with the latch click closing. Verify the lock is in the vertical, 12 to 6 o’clock – electrically online position. Your receipt printer must be operational and error-free or it will not electronically kick open the drawer. Finally, your point of sale software must communicate to the printer there is a cash drawer, so make sure your cash drawer is enabled in your point of sale software. This might require assistance from your POS software provider.