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How Smart Cash Management Can Enhance Customer Satisfaction and Engagement

More and more retailers are integrating cash payment at self-checkout.
The reason for this is that consumers want to have the choice of how they pay. In times of high inflation, people want to know exactly what they are spending.

• But isn’t there something else missing from the SCO? What about customer loyalty and personal contact?
• And what about impulse goods that cannot be placed at the SCO, or only to a limited extent, resulting in lost sales?
• And what about the goods that are not scanned but end up in the customer’s shopping basket?
• And what about the high investments for the purchase and installation of SCOs? Then there are maintenance costs, repairs and high electricity consumption…

Have you ever thought that there is a middle way? apg offers an alternative to SCOs and cash recyclers with its smarttill cash management solution.
The smarttill hardware automatically counts the amount of cash in the till, making the checkout process faster and more secure, on top, eliminating the need for counting before and after the start of a shift, and the smarttill software takes care of cash management in the back office.

Read more about the comparison of SCOs, classic cash registers and smarttill in our report!