These are trying times for restaurants and retailers. You`re dealing with supply chain issues and a labor shortage. Frustration is running high among customers, who too often are lashing out at retail and restaurant workers. The "Great Resignation" has impacted...
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Cash Advocates Fight for American Freedoms of Payment Choice in Washington
While the cashless movement gained momentum during the early stages of the COVID-19 pandemic, advocates of the right to use cash are taking their fight to Congress. In July, Rep. Donald M. Payne Jr., D-NJ, introduced a bill to prohibit...
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Integrating Cash With Digital Channels
The COVID-19 pandemic raised safety concerns over cash handling, but those fears dissipated as the pandemic dragged on. By October 2020, cash had rebounded and reasserted itself as "the top way to make a purchase throughout 2020," according to a...
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Mobile-first Approach: Not Just For Small Shops Anymore
The COVID-19 pandemic caused a sudden 8.5% decline in adoption of mobile POS systems, but implementation will accelerate in the next four years. By 2025, the mPOS installed base will grow by 20%, according to an IHL Group projection. Retailers...
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Five Post-Pandemic Investments For Retailers
As the number of vaccinated people increases, states are lifting pandemic restrictions to restore some sense of normalcy. Even the most stringent cities and states are in the process of returning stores and restaurants to full capacity - a welcome...
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Why Retailers Should Include Cash Payments as Part of Their Post Pandemic Payment Strategy?
The pandemic has brought new energy to the cashless movement, but cash still isn't going away. Too many people, especially the elderly as well as the unbanked and underbanked, depend on legal tender for their purchases. That's because cash is...
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Retailers Plan Significant Post-Pandemic Investments
Despite consumers' growing dependence on digital shopping channels, nearly 92% of all sales in 2021 will be fulfilled through local brick and mortar stores, according to IHL research. Meanwhile, local stores are changing, as retailers rush to accommodate new shopping...
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Early Black Friday Promotions Pay Off As COVID Shakes Up Holiday Shopping
Black Friday started early this year. Rather than wait for the day after Thanksgiving to entice shoppers with hard-to-resist Holiday promotions, retailers started offering deals as early as October. Recognizing many shoppers are still leery of going into physical stores,...
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Dispensary Retailers Focus on POS Technology First, Cannabis Second
While the COVID-19 pandemic has caused substantial revenue drops in hospitality and most retail segments, the emerging cannabis space has seen sales increases of as much as 30%. With success come challenges as cannabis dispensaries struggle with issues around cash...
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A Long Recovery: Restaurants Coping with the Impact COVID-19
Restaurants are reopening in states that were hit hard with COVID-19 restrictions. Social-distancing policies are not allowing restaurants to return to pre-pandemic operation levels, in most cases they are being forced to function at no more than 50% capacity. Restaurants...
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