Revel came together in 2010 when I met my co-founder, Lisa Falzone. We wanted to create a solution in the quick service industry that was best of breed. Point of Sale systems, up until that point, were clunky and archaic-and expensive. Lisa and I wanted to create a sleeker, more efficient, and ultimately more economic solution for merchants.
Lisa and I chose the best hardware to create the best company. We landed on the Apple iPad as the ideal platform for our new point of sale software. We then chose Epson for its printers and APG for its cash drawer. At that point, Apple had just released the iPad, and the timing was perfect. Timing was not the only reason we chose the iPad, however-as an expert in data security, I have always viewed iOS as the most secure operating system. I wanted our new product to be the ultimate in security, protecting both our customers and their customers from fraud and data theft.
iOS devices are intuitive and easy to use, and the app can be always on. We needed our POS system to have a quick response time, and that includes being able to be always on, in order to keep the merchant up and running all the time. The iPad interface is also very clean and user-friendly, and therefore served as the perfect complement to our system. We wanted something that was easy to learn, and therefore called for minimum training time.
Lisa and I wanted to create a system that would last a lifetime-scaling with a business as it grows, and adapting to changes in the market and to customer needs. We put our faith in Apple’s iPad because billions of dollars had already been invested in the platform, and were confident that it would prove reliable and robust for our new POS software.
When it came down to it, choosing iOS was the obvious decision. The process of how we were able to successfully create our iPad point of sale system is another story altogether.
Christopher Ciabarra is the CTO and co-founder of Revel™ Systems, the award-winning leader in iPad point-of-sale (POS) systems for restaurant, retail and grocery. He is also an anti-hacker expert and has a strong background in PCI compliance, which helps to make Revel™ Systems the most secure iPad POS on the market.
Chris Ciabarra
CTO – Revel™ Systems
@chrisciabarra
Revel™ Systems is an iPad point of sale (POS) solution. Revel™ was founded in 2010 in San Francisco, CA with the goal of changing the point-of-sale market. Founders Lisa Falzone and Chris Ciabarra developed a quick, intuitive and secure iOS-based point-of-sale system by combining cloud-based technology and the mobility of the iPad.
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